How Claims Adjusters Manage Stress


We all have stress. It’s modern life, right? Independent insurance adjusters, though, have specific stressors because of what we do and how we do it. This two-part blog series is about how our profession is uniquely stressful and specific ways to manage that.

Snow and adolescence are the only problems that disappear if you ignore them long enough.
-Earl Wilson

Before you ask, “Does this matter since everybody has stress and we all have to keep going anyway,” the answer is yes! Unrecognized and unmanaged, stress steals your energy, your mental focus, your motivation, and your health. It’s imperative that you keep stress in check so you can take care of the people you love with a career you enjoy and finance the fun parts of your life – hobbies, sports, vacations, friendships, and more.

The Strain of Being an Insurance Claims Adjuster

You’ve experienced insurance adjusting stress of course. Our clients need the work done fast, fast, fast, and the insureds are often emotionally-involved and stressed-out themselves because of their loss, especially if it’s catastrophic. Adjusting can be contentious, with pressures coming at us from both sides to simultaneously keep final numbers down while maximizing settlement payout.

Because we’re self-employed, we have to wear a lot of hats which most people’s employers wear for them. So whether or not you enjoy taxes, accounting, managing your health insurance and hustling for new clients and jobs, you have to know how to do all these and find time and motivation to do them.

The Effects of Anxiety on Insurance Claims Adjusters

Being independent adjusters also means last-minute calls, sudden changes of plans, schedule and routine disruptions, and frequent travel. Even though we expect this life, these abrupt changes can shake up our bodies, make us lose sleep and eat fast food, and sometimes upset the families we’re doing this for, which all adds to our stress load.

Feeling stressed now? Yeah, sometimes it seems best just not to think about it (and not read blog posts about it either)! Actually though, handling stress by ignoring it or drowning it out with unproductive habits is like avoiding a big hole in your yard by draping a tarp over it. You may not see the hole, but now you’re even more likely to fall in and break your leg because it’s hidden.

Part 2 of this short series has some research-proven ways to reduce stress so we can all calm down and enjoy our lives and the fascinating, ever-changing careers we’ve chosen as independent insurance adjusters. In the meantime, why not take some deep, relaxing breaths and reply in the comments section below about what you find stressful about being an independent adjuster and give us your best hacks for managing stress.


2 thoughts on “How Claims Adjusters Manage Stress

  1. Here are snippets of samples that are covered during the “BOOT CAMP”:

    “BEYOND” the NFIP Adjuster Claims Presentation Workshop
    In-depth review of Dwelling Form, Highlights of the General Property Form and Preliminary Report requirements
    Observations of is real “boots-on-the-ground” inspection of two or three structures; simulated or actual flood
    XactimateⓇ forms and estimating writing
    Assimilating the information into a Complete Claims Package

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.